Terms & Conditions
About these terms
These terms apply when you order food from Beijing Chinese Take Away for collection or delivery, in person, by phone, or through this website. By placing an order you accept these terms.
Orders
An order is only confirmed once we have accepted it and your payment has been authorised. We may refuse or cancel an order — for example if an item is no longer available, if the address is outside our delivery area, or if we cannot reach you on the phone number provided. In that case we will refund any payment in full.
Prices and payment
Prices include UK VAT where applicable. The total shown at checkout includes the delivery fee for your area. Payment is taken at the time you place the order through Stripe.
Delivery
We deliver within roughly 7 miles of the restaurant. Estimated delivery time is around 1 hour but may vary at busy periods or in bad weather. You must be available at the delivery address; if we cannot reach you the order may be returned to the restaurant and a re-delivery fee may apply.
Collection
Collection orders should be picked up within 30 minutes of the ready-time we give you. After that we cannot guarantee the food will still be at its best.
Cancellations and refunds
Because food is prepared fresh to order, an order cannot normally be cancelled once we have started cooking it. If something is wrong with your order, please call us on 01206 795 600 the same evening and we will put it right.
Allergens
Please tell us about any food allergies before you order. See our Allergens page for full information about the 14 regulated allergens used in our kitchen.
Liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under English law.
Governing law
These terms are governed by the laws of England and Wales.